Frequent questions

When will my package arrive?

Your package will arrive 2-4 days after you have received the tracking code.

How can I track my order?

You will receive the tracking code (by SMS / e-mail) after the courier has collected the package. You can check the status of the shipment by entering the code on the Italian Post Office or SDA website.

How can I customize the lamp?

Go to the product page and enter your personalization in the appropriate section making sure there are no typos.

I have looked at all the products but none meet my needs. What can I do?

Contact us on our Facebook / Instagram pages or by email. We will guide you step by step from planning to purchasing your lamp.

What payment methods are available?

You can pay via PayPal, VISA, Mastercard, Shop Pay and G Pay for prepayment, or in cash with payment on delivery.